Frequently asked questions
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Reach out to us and we’ll get back to you as soon as we can.
- If I need to run multiple simulations, do I get a discount?
- Each modification to the simulation setup (30 model, velocity, rotation, scale, ...) requires a new simulation. If you are running variations on an identical 3D model, for example an angle of attack study on a wing, a 50% sweep discount applies to all simulations that follow the initial one.
- What if a simulation fails?
- If a simulation fails. we'll immediately dive into the details to see why. If a simulation should fail, we’ll dive into the details and see what happened. We will contact you and happily advise you on how to make it work or grant you a new simulation should the error have been on our side.
- What are my payment options?
- We support the majority of credit cards like Visa, Mastercard and American Express, as well as PayPal
- We're a company. Can we get an invoice?
- Yes, just contact us and we’ll send you an invoice.
- Is VAT included in the price?
- The pricing page mentions the price both without and with VAT. At checkout, the price including VAT will be clearly displayed.
